Privacy Policy

Effective Date: March 1, 2026

1. Introduction

Olga Zvereva and Harmony Nexus Studio (“we,” “us,” “our”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our coaching services or website.

2. Information We Collect

We may collect the following information:

• Name
• Email address
• Payment information (processed through secure third-party providers)
• Information submitted through intake forms
• Session-related notes and documentation
• Website usage data (via analytics tools)

We do not collect medical records or diagnostic information.

3. How Information Is Used

Your information is used to:

• Schedule and deliver coaching services
• Prepare session materials
• Create post-session summaries (Clarity Frameworks)
• Communicate regarding appointments
• Improve service quality

We do not sell, rent, or share your personal information for marketing purposes.

4. Payment Processing

Payments are processed through secure third-party providers (e.g., Wix Payments, Stripe).

We do not store full credit card information on our servers.

5. Confidentiality of Coaching Information

Information shared during coaching sessions is treated as confidential except:

• Where disclosure is required by law
• Where there is a credible risk of harm to self or others

Coaching services are not therapy and are not subject to medical confidentiality laws.

6. Recordings & Transcripts

With client consent, sessions may be recorded for internal documentation.

Recordings and transcripts:

• Are confidential
• Are not shared without written permission
• Are deleted within 30 days

Written session summaries may be retained for up to one year for administrative purposes.

7. Data Storage & Security

Client information is stored using password-protected and secure cloud-based systems.

We implement reasonable technical safeguards, including:

• Two-factor authentication
• Encrypted devices
• Limited access to client data

While no system is completely secure, we take appropriate steps to protect your information.

8. Data Retention

Client documentation is retained for up to one year following the last session and then deleted securely.

9. Website Analytics & Cookies

Our website may use analytics tools to understand visitor activity.

This data does not personally identify users unless voluntarily submitted.

You may disable cookies through your browser settings.

10. Your Rights

You may request:

• Access to your stored personal information
• Correction of inaccurate information
• Deletion of personal data (subject to administrative requirements)

Requests can be sent by Contact Form

11. Contact

If you have questions about this Privacy Policy, contact: Olga Zvereva

12. International Users & GDPR (EU Residents)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability

We process personal information based on:

• Client consent
• Contractual necessity (to deliver coaching services)
• Legitimate business interests (administration and communication)

If you wish to exercise your rights, please contact: Olga Zvereva

Data may be stored and processed in the United States. By engaging with our services, you acknowledge this transfer.